Legal
Privacy Policy
This Privacy Policy explains how Soymut LLC ("SOYMUT", "we", "us", or "our") collects, uses, and protects the information you share with us. We adhere to industry best practices to respect your privacy and comply with relevant regulations, including the GDPR and CCPA where applicable.
1. Information We Collect
We collect information that you provide directly, such as contact details, profile information, and communications sent to our team. We also collect usage data, including device information, log data, cookies, and analytics metrics to improve the Services and ensure security.
2. How We Use Your Information
We process personal data to deliver and optimise the Services, respond to support requests, personalise experiences, monitor platform integrity, and comply with legal obligations. We never sell your personal data to third parties. Any communication we send will include an option to opt out.
3. Sharing & Disclosure
We share data with trusted service providers (such as Stripe for payments and analytics vendors) under strict data protection agreements. We may also disclose information if required by law, to enforce our agreements, or to protect the rights and safety of our users.
4. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. When information is no longer required, we securely delete or anonymise it.
5. Your Rights
Depending on your region, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us and we will respond within 30 days or the timeframe required by applicable law.
6. International Data Transfers
When transferring personal data across borders, we implement safeguards such as Standard Contractual Clauses approved by the European Commission or rely on jurisdictions recognised as providing adequate data protection.
7. Contact
For privacy-related questions or requests, contact us at info@soymut.com. We will respond promptly and in accordance with applicable laws.